Privacy Policy

1. Introduction

SATA GreenX Global Exim Private Limited (CIN: U52290TN2026PTC192267), a company incorporated under the Companies Act, 2013, with its registered office at Module No. 115D, 1st Floor, TIDEL Park, No. 4, Taramani, Chennai – 600113, Tamil Nadu, India ("SATA GreenX", "we", "us", or "our"), carries on business as exporters, importers, merchant exporters, buyers, sellers, traders, distributors, commission agents, sourcing agents, stockists, wholesalers, retailers, and dealers in agricultural commodities and allied products — including cereals, grains, pulses, spices, fruits, vegetables, grocery items, food products, alcoholic and non-alcoholic beverages, and packaging materials — and undertakes their sourcing, procurement, processing, packaging, repackaging, branding, marketing, and distribution in domestic and international markets. We operate the website satagreenx.com (the "Site") to showcase our catalog and facilitate business enquiries from prospective buyers, distributors, and trade partners worldwide. This Privacy Policy explains what personal information we collect through the Site, how we use and protect it, and the choices available to you.

By using the Site, submitting an enquiry, or subscribing to our newsletter, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We collect information in the following ways:

• Contact and enquiry information. When you submit our Contact form, we collect your name, email address, phone number, company name, and the message or product enquiry you provide.
• Newsletter subscription. When you subscribe to updates, we collect your email address.
• Usage data. Like most websites, our hosting and analytics infrastructure may automatically log technical information such as IP address, browser type, device type, pages visited, and referring URLs, for security and site-performance purposes.
• Cookies. We may use essential cookies required for the Site to function (e.g. language preference) and, where enabled, analytics cookies to understand how visitors use the Site. See Section 5 below.

We do not knowingly collect payment card details, government identification numbers, or other sensitive personal data through the Site — our catalog is quote-based and does not process online payments.

3. How We Use Your Information

We use the information we collect to:

• respond to product enquiries, requests for quotations, and general correspondence;
• send newsletter updates and export-market information you have opted in to receive;
• prepare quotations, proforma invoices, and export documentation once a business relationship is established;
• maintain the security, performance, and functionality of the Site;
• comply with applicable legal, customs, tax, and export-control obligations; and
• improve our products, services, and website content.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis (for example, under the EU General Data Protection Regulation or India's Digital Personal Data Protection Act, 2023), we rely on: your consent (e.g. newsletter sign-up), the necessity of processing to respond to your enquiry or perform a contract you have requested, and our legitimate business interest in operating an export enquiry and marketing website.

5. Cookies and Tracking Technologies

Cookies are small text files stored on your device. We use them to remember your language preference and, where analytics tools are enabled, to understand aggregate visitor behaviour. You can disable cookies through your browser settings; doing so may affect some Site functionality, such as language selection.

6. International Data Transfers

As an international trading company, enquiries we receive may be accessed by our team, our email and hosting service providers, and — once a business relationship is established — logistics, customs, and banking partners located in different countries, including India, in connection with fulfilling an export order. Where personal data is transferred across borders, we take reasonable steps to ensure it continues to be protected consistent with this Policy.

7. How We Share Your Information

We do not sell your personal information. We may share it with:

• service providers who help us operate the Site and communicate with you (e.g. our email delivery and hosting providers), under obligations of confidentiality;
• freight forwarders, customs brokers, banks, and certification bodies, but only once you have engaged us for an actual export transaction and only to the extent necessary to fulfil that transaction;
• government or regulatory authorities, where required by applicable law, export-control regulations, or a valid legal request; and
• a successor entity, in the event of a merger, acquisition, or sale of business assets, subject to equivalent confidentiality protections.

8. Data Retention

We retain enquiry and newsletter data for as long as necessary to respond to your request, maintain our business relationship, and comply with our legal, accounting, and export-record-keeping obligations, after which it is deleted or anonymised.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, to withdraw consent (including unsubscribing from our newsletter at any time), and to object to certain processing. To exercise any of these rights, contact us using the details in Section 12 below.

10. Data Security

We use reasonable administrative, technical, and organisational measures designed to protect the personal information we hold against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

The Site is intended for business use by adults engaged in international trade and is not directed at children. We do not knowingly collect personal information from anyone under the age of 18.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us via the details published on our Contact page, or write to us at satagreenx@gmail.com, or at our registered office: SATA GreenX Global Exim Private Limited, Module No. 115D, 1st Floor, TIDEL Park, No. 4, Taramani, Chennai – 600113, Tamil Nadu, India.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Last updated: 12 July 2026.